lembu Casino & Sportsbook Data Care

This page describes what we collect when you use lembu and how we keep that data protected. We take your privacy seriously and handle your personal information with care. Our data practices are transparent: we tell you exactly what we collect, why we collect it, how we use it, and who has access to it.

When you create an account on lembu, provide your identity documents, make deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), or engage with our games, you share information with us. We use that information to verify your identity, process your transactions, calculate your rewards, and comply with applicable regulations. We do not sell your personal data to advertisers or third-party brokers. We do not share your account details with other users. We encrypt sensitive data and restrict access to authorized personnel only.

Our services are available only where local law permits. Your privacy rights depend on your jurisdiction's laws. If you have questions about how we handle your data or how to exercise your privacy rights, contact our support team.

What Data We Collect on lembu

We collect different types of information depending on how you interact with our platform. When you create an account, we collect your email address, phone number, and secure password. We use this information to set up your account and verify your identity. When you complete identity verification, we collect your full name, date of birth, and a copy of your valid photo ID (passport, national ID, or driver's license). We use this information to comply with regulatory requirements and prevent fraud.

When you deposit funds, we collect information about your payment method and transaction history. If you use DANA, e-wallet, mobile banking, or local payment, we receive a transaction confirmation from your mobile wallet provider. If you use online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we receive confirmation from your payment processor or bank. We store this information in your account ledger so you can review your deposit history at any time. We do not store your full payment card details or full banking credentials; we store only what is necessary to process your transactions and comply with regulations.

When you use lembu, we collect information about your account activity. This includes the games you play, the tournaments you bet on, your win or loss outcomes, your current account balance, and your VIP tier status. We use this information to calculate your weekly cashback, track your tier progression, and detect any unusual or fraudulent activity. We also collect technical information about your device and browser, such as your IP address, operating system, and browser type. We use this information to improve our platform's performance and security.

How We Use Your Data on lembu

We use your data for several key purposes. First, we use it to verify your identity and prevent fraud. When you provide your photo ID and contact details, we verify that information against official records to confirm you are who you say you are. We also monitor your account for suspicious activity, such as multiple login attempts from different locations or unusual withdrawal patterns. If we detect suspicious activity, we may place a temporary hold on your account and contact you to verify the activity.

Second, we use your data to process your transactions. When you deposit funds through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank transfer (online payment, e-wallet, mobile banking, local payment), we route your transaction to the appropriate payment processor or bank and confirm receipt in your account. When you request a withdrawal, we verify your account status and process the transaction through your chosen payment method. We maintain detailed transaction records and make them available to you for audit purposes.

Third, we use your data to calculate your rewards. We track your weekly activity across all game categories—football, live-dealer, slots, and esports—and calculate your weekly cashback based on your current VIP tier and activity level. We use your data to determine your tier status each month and notify you of any tier changes. We also use your data to verify your eligibility for seasonal promotions and referral rewards. If you refer a friend to lembu, we track that referral and credit both you and your friend with promotional bonuses when they complete their first deposit.

Third-Party Processors and Data Sharing

We use trusted third-party service providers to help us operate lembu. Our payment processors handle deposits and withdrawals through online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer (mobile banking, local payment, online payment, e-wallet). These processors receive only the information necessary to process your specific transaction and are contractually bound to protect your data. Our identity verification provider verifies your photo ID and contact details against official records. This provider receives only your identifying information and is contractually bound to use it only for verification purposes.

We do not share your personal data with marketing companies, data brokers, or any third party outside our service providers. We do not sell your email address, phone number, or account activity to anyone. We share your data with third parties only when required by law, such as when a regulatory authority issues a lawful demand, or when necessary to prevent fraud or protect our platform's security. If you have questions about how we share your data with third-party processors, contact our support team.

Data Storage and Jurisdiction

Our servers may sit outside your jurisdiction. Your data may be stored in multiple locations, and we may transfer your data across borders to process your transactions and provide our service. By using lembu, you consent to this cross-border data transfer. We protect all transferred data using encryption and secure connections. We maintain backup copies of your data to ensure service continuity and protect against data loss. These backups are stored in secure, restricted-access facilities.

We retain your data for as long as necessary to provide our service and comply with applicable law. If you close your account, we retain your transaction history and identity verification documents for the period required by law. After the required retention period, we securely delete your personal data. You may request data deletion at any time by contacting our support team, subject to our legal retention obligations.

Your Rights and Data Access on lembu

You have the right to access your personal data. You can review your account information, transaction history, and identity verification details through your account dashboard at any time. If you need additional information or a formal data access request, contact our support team. We will provide you with a complete copy of your personal data within standard business timeframes.

You have the right to correct inaccurate data. If you notice any error in your account information, contact our support team and we will update your records. You have the right to request data deletion, subject to our legal retention obligations. If your jurisdiction's data protection law grants you additional rights, such as the right to restrict processing or port your data, contact our support team and we will assist you in exercising those rights.

Cookies and Tracking on lembu

We use cookies to improve your experience on lembu. Cookies are small text files stored on your device that help us remember your login status, your language preference, and your account information so you do not have to re-enter them each time you visit. We use session cookies, which expire when you close your browser, and persistent cookies, which remain on your device. We do not use cookies to track you across other websites or to build a profile of your browsing habits outside lembu.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being set. If you disable cookies, some features of lembu may not work properly. We also use basic analytics to understand how users interact with our platform—such as which games are most popular or which payment methods are most frequently used. This analytics data does not identify you personally and helps us improve lembu's functionality and user experience.

Security and Data Protection Measures

We protect your data using industry-standard security measures. We encrypt all sensitive data, including your identity documents, payment information, and transaction history, using strong encryption protocols. We restrict access to your personal data to authorized personnel only, and we require all employees who handle your data to sign confidentiality agreements. We maintain firewalls and intrusion detection systems to prevent unauthorized access to our servers. We conduct regular security audits and penetration tests to identify and fix vulnerabilities.

We require you to protect your account credentials. Do not share your password with anyone. Do not use the same password on lembu as you use on other websites. If you suspect unauthorized access to your account, contact our support team immediately. We will investigate and secure your account. If your account has been compromised, we will notify you and may require you to reset your password before you can access your account again.

Policy Updates and Contact

We may update this privacy policy at any time. If we make material changes, we will notify you by email or through your account dashboard. Your continued use of lembu after changes become effective constitutes your acceptance of the updated policy. We encourage you to review this policy regularly to stay informed about how we handle your data.

If you have questions about our privacy practices, want to access your personal data, or need to exercise your privacy rights, contact our support team through email, live chat, or phone during standard business hours. We are committed to answering your questions and assisting you promptly. Your privacy is important to us, and we take your concerns seriously.

We at lembu are dedicated to protecting your personal data and maintaining your trust. Our privacy practices are transparent, and we comply with applicable data protection regulations in your jurisdiction. By using lembu, you acknowledge that you have read and understood this privacy policy and consent to our data practices as described here.